FAQ

Today's Care employs caregivers who have completed background checks, have the necessary certifications and training, and have experience working in the home care industry. The agency provides ongoing training and support to their caregivers.

Today's Care has a detailed matching process that involves a review of the client's needs and preferences, followed by a matching process to find a caregiver who is the best fit for the client

The cost of Today's Care services varies depending on the level of care required and the client's location. Many insurance plans, including Medicare and Medicaid, cover some or all of the expenses associated with home care services.

Today's Care works with clients and their families to develop a customized care plan that outlines the services required and the schedule for care. The care plan is regularly reviewed and updated to ensure that it continues to meet the client's evolving needs.

Today's Care has strict protocols and procedures to provide our clients' and caregivers' safety and well-being. These include background checks, training, education, and ongoing monitoring and supervision.

Today's Care has procedures in place for cancellations and rescheduling of services. Clients and their families are typically required to provide advance notice for any changes to the schedule.

Today's Care has established protocols for addressing any problems or concerns that may arise during the care process. Clients and their families can communicate their concerns to the agency, and Today's Care will resolve the issue promptly and effectively.

Today's Care has established communication channels with clients and their families, including regular updates on the care plan, progress reports, and other information about the care process. The agency may also provide online portals or other tools to facilitate communication and information sharing.

Today's Care offers training and support for family caregivers to help them provide the best possible care for their loved ones. The agency can also provide respite care services to give family caregivers a break when needed.